Course Summary

Discover what it takes to be a successful community manager, how a manager shapes the culture of a coworking space and what roles he or she should own for successful day-to-day operations. This course is recommended for operators who need to hire a community manager, as well as those who are interested in being a community manager at a coworking space.

What You'll Learn

The Role of a Community Manager covers the essentials of this position including:

  • When and why a space operator needs a community manager
  • Which onsite and operations tasks this role is commonly responsible for owning
  • How community managers can contribute to marketing and sales for your coworking space
  • How community managers support retention and a great member experience
  • Characteristics that help make a community manager successful

Course time to complete: 44:39

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